Because most of our products are handmade in small batches, orders typically take 3–7 business days to process before they ship. During busy seasons or sales, this may be a little longer — we appreciate your patience and always aim to get your order out as quickly as possible.

Estimated delivery times are shown on each product page. Once your order ships, you’ll receive a tracking number via email.

We ship throughout the United States via USPS. Some items — like mugs and tumblers — include free shipping, which is noted on the product listing. Shipping costs for other items are calculated at checkout based on your location and order weight.

We do ship internationally! Delivery times vary by country and can range from 1–4 weeks depending on your location and local postal service.

Please note: buyers are responsible for any customs fees, import taxes, or duties that may apply in their country. We are not responsible for delays caused by customs. If you have questions about potential fees, we recommend checking with your local customs office before ordering.

Because our soaps and bath salts are handmade personal care products, we are unable to accept returns or exchanges on these items for hygiene reasons. Each bar is made with care and we stand behind the quality of our ingredients.

If your item arrived damaged or there was an error with your order, please contact us within 7 days of delivery with a photo and we will make it right.

Return and exchange eligibility for non-consumable items is noted on each individual product listing. In general, if an item arrives damaged or defective, we will replace it or issue a refund — just contact us within 7 days of receiving your order.

We do not accept returns on items that have been used or on custom/personalized orders.

You may cancel your order within 4 hours of purchase. After that window, we may have already begun making your order and cannot guarantee a cancellation. Please contact us as soon as possible if you need to cancel.

We accept all major payment methods at checkout. Your payment information is encrypted and secure — we never see or store your card details.